If you want to revisit a past conversation you've had with the tilr team, you can do so by navigating to the Settings page, then tapping 'Support'.

From the Support page, tap 'Chat Now'.  

On the next screen, you'll be able to start a new conversation with a member of our team, or return to a prior conversation by selecting the 'See previous' option. This will allow you to continue a past conversation or refer back to the details of that conversation.

From this screen, you can also search our help center to see if your question has been answered in a help center article.

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